Effective Date: 6/10/2025
Reviewed: 5/31/2025

1. Purpose and Consent Acknowledgment

This policy outlines the terms and conditions for receiving telemedicine services through SwiftCliniq. By proceeding with this service, you are providing informed consent to receive healthcare remotely and agree to comply with all the conditions described.

2. Eligibility for Services

-SwiftCliniq services are available only to individuals aged 18 years and older.
-By proceeding, you confirm that you are legally an adult and able to consent to your own medical care.

3. Nature of Telemedicine

Telemedicine at SwiftCliniq involves delivering care via secure video or audio communication. Services may include:
-Medical evaluation
-Diagnosis
-Prescriptions (when clinically appropriate)
-Treatment recommendations
-Care plans and follow-up

4. Provider Qualifications

All care is provided by licensed Nurse Practitioners or Physicians authorized to practice in the state where the patient is located during the consultation.

5. Payment Policy

-SwiftCliniq is a cash-pay only practice. We do not accept or bill insurance.
-Full payment is required before a consultation can begin.
-No refunds will be issued once a provider has initiated a treatment plan, including evaluation, diagnosis, or prescription.

6. No Refund Policy

By consenting to treatment:
You understand and agree that once a medical service begins, no refunds will be provided, regardless of treatment outcome, patient expectations, or provider recommendations.
Any disputes related to dissatisfaction or perceived ineffectiveness of treatment do not constitute grounds for refund or legal action against SwiftCliniq or its providers.

7. Risks, Benefits, and Limitations of Telemedicine

Benefits:
-Convenient, private access to licensed professionals
-Shorter wait times and ease of scheduling
-Access from the comfort of your home or location

Limitations and Risks:
-Telemedicine may not be suitable for all medical issues.
-There may be limitations in diagnosis due to lack of physical examination.
-Technical failures or delays may interfere with consultation quality.

8. Patient Responsibilities and Compliance

You, the patient, agree to:
-Provide accurate and complete medical history and information.
-Follow treatment recommendations as provided.
-Seek emergency care when instructed or when symptoms worsen.
-Failure to follow medical advice, misrepresenting your health history, or using the service

9. Non-Emergency Services

SwiftKlinic is not a substitute for emergency care.
Do not use SwiftKlinic if you are experiencing:

-Chest pain
-Severe shortness of breath
-Serious injuries
-Suicidal or homicidal thoughts
-Call 911 or go to the nearest emergency room.

10. Legal Protections and Liability Waiver

By using SwiftKlinic:

-You acknowledge that medical care involves risk and that outcomes are not guaranteed.
-You agree to hold harmless SwiftKlinic, its providers, employees, and contractors from any and all liability, damages, claims, or costs resulting from:
-Non-compliance with treatment
-Misuse of telehealth services
-Withholding or misrepresenting medical history
-Use of our services in violation of this policy

11. Privacy and Confidentiality

-SwiftKlinic uses HIPAA-compliant technology to protect your privacy.
-All communication and documentation are secure and confidential.
-You are responsible for choosing a private and quiet location for your consultation.
-12. Agreement and Electronic Signature

By checking the box and proceeding, you confirm:

-You are 18 years of age or older.
-You have read, understood, and agree to this Telemedicine Consent Policy.
-You voluntarily consent to be treated via telemedicine.
-You agree to the no refund policy and assume full responsibility for providing accurate medical information and following care instructions.